Shopping Guide

Browsing

Under “Shop”, you can shop by brand or by category. Example: if you wish to see all Wonderworld toys, click on “Wonderworld”. If you wish to see pretend play toys, click on “pretend play”.

If you wish to see products by age, it is under “Shop by age”. And if you wish to see products by price, it is under “Shop by price”.

If you wish to register your child in our gift registry, it is under “Gift Registry”.

Know what good toys are by going to “What is a Good Toy”.

Where to buy? Here! Or go to the nearest retail store which stocks our toys by going to ” Where to Buy” on top  of the homepage.

Do you want to be a reseller of our wonderful toys? Go to “Wholesale”.

Ordering

Place Orders and Pay Online

This website is designed to make it easy for you to place your orders and pay online. We currently accept payment via Paypal or Bank Deposit.

Order Process:

1. Place your order by clicking on items you will buy and click on “Add to Cart”.  Click on “View Cart” and you will see your shopping cart where you can add or subtract orders. Enter your postal code and the system will calculate the shipping fee. Then proceed to “Checkout”.

2. You can pay via bank deposit or Paypal. If you pay via bank deposit, kindly email your deposit slip to sales@thediscoverydepot.com. When funds have cleared, your purchase will be shipped out that day or the next. If  you pay via Paypal, your purchase will be shipped out that day or the next.

3. When your purchase has been shipped out, you will receive notification of waybill number via email. Please expect to receive your package the day after (within Metro Manila) and 2 days after (outside Metro Manila).

4. RELAX and wait for your package to arrive!

For URGENT inquiries you may reach us thru 0923-8978918. We’ll do our best to accommodate. For particular Shipping Rates and other details pls. follow these links: http://www.xendexpress.com/DomesticRates.aspx

Telephone, Postal Mail, Fax, or Email Orders

You may also email sales@thediscoverydepot.com or call 661-5310/0923-8978918 to place your orders. But we suggest that you place your order and pay online for faster processing.

Credit Card Orders

Currently, we have no facility to accept credit card orders.

Purchase Orders

Corporate and institutional purchase orders (military, government, schools and universities) for orders exceeding Php 30,000.00 can be submitted by calling 661-5310 / 0923-8978918 .

Credits and Balances Due

Any credits on your account with us will be refunded promptly. We will ask for your Paypal account or bank account number and refund the amount promptly.

Coupons & Promotions

From time to time, Discovery Depot may feature various promotions. These may include free offers, coupons, or other similar types of promotions. We have established a few simple rules that apply to these promotions:

All Promotions

  • All promotions are subject to the terms and conditions as shown on this site.
  • We reserve the right to limit quantities purchased.
  • All promotions are for a limited period, and the dates covered by the promotion are listed on this site.
  • Various promotions have minimum purchase-amount requirements. Those requirements are set forth as part of the online-promotion description. When calculating the minimum purchase amount, we do not include charges for shipping, handling, or the applicable tax.
  • Unless otherwise stated as part of the promotion description, all promotions require a purchase.
  • All promotions are void where prohibited by law.
  • You must enter the specified promo code at checkout in order to receive your savings unless otherwise stated.
  • Valid only for new purchases.
  • Coupons are promos are not redeemable for cash or credit.
  • Free items are not returnable/refundable.

Coupons

  • Only one (1) promotional code may be redeemed per order.
  • Any use of a coupon for products other than those indicated constitutes fraud.
  • Refunds for items purchased through the web store using a coupon will be at the price actually paid for the item, not at the full price.
  • Coupons have no cash value.

Free Items

Items received free may not be returned.

Shipping Policy

Discovery Depot Ships Nationwide (Philippines)

We strive to get your purchase to you as quickly as possible. Most orders arrive within 3-5 business days of successful payment processing. The cost for shipping is determined by an algorithm that takes into account total weight and size of your package, as well as the destination zip code. Please see your shopping cart for the shipping charges pertaining to your order.

Urgent deliveries?

Please call 661-5310 or 0923-8978918 to ask if you can receive your package on your preferred date.

Shipping in Multiple Packages

If your order includes several items, they may ship separately and at different times. In order to deliver your purchases to you as quickly and efficiently as possible, items that ship from the same location are grouped together. This could result in part of your order arriving at a different time, but still within the expected delivery window.

Delivering Your Package

We process and ship packages Monday through Saturday. At this time, we do not ship on Sunday, or holidays.

  • Most items ship within 1-2 business days of successful payment processing.

Return Policy

Returning Merchandise

We will gladly refund your purchase price, excluding shipping and handling charges if there is a defect in your package when you receive it. Kindly inform us within 3 days of receipt of any merchandise defect.
Merchandise will be accepted for return within 10 days of receipt. Customer bears the responsibility of returning the item to our office. The merchandise must be in new and unused condition and in its original packaging. Customer must present shipping receipt as proof that item was bought at thediscoverydepot.com.

Damaged Returns

Damaged merchandise includes items that have been damaged in shipping. If a shipment arrives at your door with apparent shipping damage, please refuse the delivery. If you have already accepted delivery and then find shipping damage, please call us immediately. Save all packaging material and paperwork; do not throw anything away!

Legal

Limits of Responsibility

We accept no responsibility for user initiated damage and/or loss of parts incurred during operation or use of product.

Price and/or Description Changes

All prices, pictures and descriptions on this site are subject to change. We maintain no responsibility for inadvertent errors.

When you place your order with us, you agree to the price and terms indicated on our website. Price differences related to future or past prices in our store or any other store’s prices are not refundable.

We reserve the right to refuse any sale at any time.

Problems

Customer Satisfaction

If for any reason you are not completely satisfied please contact us at 661-5310 or 0923-8978918.

Terms of Use

Please carefully read the following Terms of Use before using the thediscoverydepot.com Web site (the “Site”). By accessing this Site, you agree to be bound by these Terms of Use. These Terms of Use may be updated from time to time. Accordingly, you should check the date of the Terms of Use (which appear at the end of this document) and review any changes since the last version. If at any time you do not agree to these Terms of Use, please do not use this Site.

Transactions

We reserve the right at any time after receipt of your order to accept or decline your order, or any portion thereof, even after your receipt of an order confirmation. We reserve the right, at our sole discretion, to limit the quantity of items purchased and/or to prohibit sales to dealers. In the event that a product is listed at an incorrect price, we shall have the right to refuse or cancel orders placed for the product listed at the incorrect price, regardless of whether the order has been confirmed and/or you have already paid. If you have already paid, we will promptly issue a credit to you.

Copyright

All content included in the Site, such as text, graphics, logos, button icons, images, audio clips and software, is the property of Discovery Depot Inc/thediscoverydepot.com or its content suppliers and protected by copyright laws. The compilation (meaning the collection, arrangement and assembly) of all content on the Site is the exclusive property of Discovery Depot Inc. and protected by copyright laws. All software used on the Site is the property of Discovery Depot Inc or its software suppliers and protected by U copyright laws. Permission is granted to electronically copy and print hard copy portions of the Site for the sole purpose of placing an order on the Site or using the Site as a shopping resource.

Any other use, including the reproduction, modification, distribution, transmission, republication, display or performance, of the content of the Site is strictly prohibited without prior permission.

Trademarks

All trademarks, logos, service marks and trade names are proprietary to Discovery Depot Inc or other respective owners that have granted the Site the right and license to use such intellectual property.

Disclaimer

The information, services, products offered for sale and materials contained in and/or advertised on the Site, including, without limitation, text, graphics and links, are provided on an “As Is” basis with no warranty. TO THE MAXIMUM EXTENT PERMITTED BY LAW, Discovery Depot Inc/thediscoverydepot.com AND ITS SUPPLIERS DISCLAIM ALL REPRESENTATIONS AND WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO SUCH INFORMATION, SERVICES, PRODUCTS AND MATERIALS, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, FREEDOM FROM COMPUTER VIRUS AND IMPLIED WARRANTIES ARISING FROM COURSE OF DEALING OR COURSE OF PERFORMANCE. In addition, Discovery Depot Inc/ thediscoverydepot.com and its suppliers do not represent or warrant that the information accessible via the Site is accurate, complete or current. We are not responsible for typographical errors. Price and availability information is subject to change without notice.

Links to Other Web sites and Services

This Site may contain links to Web sites other than our own. Discovery Depot Inc and thediscoverydepot.com do not assume any responsibility for those sites and provides those links solely for the convenience of our visitors. Discovery Depot Inc and thediscoverydepot.com do not control the content of these sites and takes no responsibility for their content, nor should it be implied that Discovery Depot Inc and thediscoverydepot.com endorses or otherwise recommends such sites or the products or services offered.

Limitation on Liability

IN NO EVENT SHALL Discovery Depot Inc and thediscoverydepot.com OR ANY OF ITS AFFILIATED ENTITIES OR SUPPLIERS BE LIABLE FOR ANY INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES, EVEN IF Discovery Depot Inc and thediscoverydepot.com HAVE BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, WHETHER IN AN ACTION, UNDER CONTRACT, NEGLIGENCE OR ANY OTHER THEORY, ARISING OUT OF OR IN CONNECTION WITH THE USE, INABILITY TO USE OR PERFORMANCE OF THE INFORMATION, SERVICES, PRODUCTS AND MATERIALS AVAILABLE FROM THE SITE. These limitations shall apply notwithstanding any failure of essential purpose or the existence of any limited remedy.

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